Terms of Service

Access Aligned provides tools to support communication and management of accessibility requirements between users and organisations.

You agree to:

• Provide accurate information where possible
• Use the platform respectfully
• Keep account details secure
• Not misuse the platform
• Not attempt to gain unauthorised access to accounts or systems

Users may create access profiles based on their lived experience and support needs.

Providing false information in order to obtain services, benefits, or adjustments may result in account suspension.

Organisations using Access Aligned agree to:

• Provide accurate accessibility information
• Respond to accessibility enquiries according to their stated commitments
• Maintain current contact details
• Treat user information confidentially

Some accessibility services may require verification.

Access Aligned reserves the right to approve, reject, or request additional information during verification processes.

I aim to provide a reliable service but do not guarantee uninterrupted access.

Features may change, be updated, or be removed as the platform develops.

Access Aligned provides information and communication tools.

I am not responsible for:

• Decisions made by event organisers
• Event cancellations
• Venue conditions
• Third-party ticketing systems
• Losses arising from incorrect information provided by users or organisations

I may suspend or terminate accounts that:

• Violate these Terms
• Abuse the platform
• Harass other users
• Provide intentionally misleading information

I may update these Terms from time to time. Continued use of the platform indicates acceptance of any updates.

Questions regarding these Terms can be sent to us using our contact form.