Organisations — Access Aligned

Check Your Eligibility

Before registering your interest, organisations must complete my Accessibility Readiness Check. This short assessment helps determine whether your organisation currently meets the minimum accessibility standards required to participate in Access Aligned.

The assessment covers areas such as:

Accessibility contacts
Communication standards
Accessible facilities
Companion and support person ticket policies
Accessibility information and support processes

Once completed, you can continue with the registration process.

Start Accessibility Readiness Check

Our Minimum Standards

Access Aligned exists to improve accessibility across the events sector. To participate, organisations must meet a number of minimum accessibility requirements. These currently include:

Accessible toilet provision
A designated accessibility contact
A monitored accessibility email address and/or telephone number
Published response times for accessibility enquiries
Complimentary or reduced-fee companion, PA, carer, support worker, or essential support person tickets for people with approved need

Additional requirements may be introduced as the platform develops.

Information You'll Be Asked For

During registration and testing, you may be asked to provide information about:

Your venue or event
Accessibility facilities
Capacity limits
Existing accessibility services
Accessibility policies
Contact details
Service availability

Looking Ahead

Following the testing phase, Access Aligned aims to support organisations with:

Accessibility request management
Service capacity tracking
Accessibility scheduling
Customer communication
Accessibility reporting
Accessibility insights and trend analysis

Help Shape the Future